Ravia Empire
Last Updated: 1 Jun 2026
Ravia Empire ("we", "our", or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following types of information:
Information that can identify you personally, including but not limited to:
Full name
Email address
Phone number
Shipping address
Billing address
Payment transaction details
Account login information (if applicable)
We may automatically collect certain information about your device and usage, including:
IP address
Browser type
Device information
Operating system
Website usage statistics
Pages visited and browsing behavior
We use the information collected for purposes including:
Processing and fulfilling orders
Providing customer support
Managing customer accounts
Sending order confirmations and updates
Processing payments
Improving our website and services
Preventing fraud and unauthorized transactions
Complying with legal obligations
Sending promotional communications (with consent where required)
Payments made through our website are processed by secure third-party payment service providers.
Ravia Empire does not store complete credit card, debit card, or banking credentials on our servers.
Payment information is handled directly by our payment gateway providers in accordance with their respective security and privacy standards.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only when necessary with:
Payment gateway providers
Courier and logistics partners
Website hosting and technology service providers
Government authorities or regulatory bodies where required by law
Professional advisers such as auditors or legal consultants when necessary
All third parties are expected to protect personal information and use it only for authorized purposes.
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
Users may disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.
We implement reasonable technical, administrative, and physical safeguards to protect personal information from:
Unauthorized access
Disclosure
Alteration
Misuse
Loss or destruction
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
We retain personal information only for as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal and regulatory obligations
Resolve disputes
Enforce our agreements
When personal information is no longer required, it will be securely deleted or anonymized where appropriate.
Subject to applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent where processing is based on consent
Request information regarding how your data is used
Requests may be submitted using the contact information provided below.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Our website and services are not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, we will take steps to delete such information.
Ravia Empire is committed to complying with applicable Malaysian laws and regulations relating to personal data protection, including the:
Personal Data Protection Act 2010 (PDPA) of Malaysia, where applicable.
Users acknowledge that information may be processed and stored in accordance with legal and business requirements.
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Ravia Empire
WhatsApp: https://wa.me/601129168644
We will make reasonable efforts to respond to privacy-related inquiries within a reasonable timeframe.